Mental Well-being
Betting is entertainment — not a solution to life's problems. 18500 believes every member should play with joy, safely, and within their own means. Our responsible gaming tools are here to help you do just that.
Our Commitment
Six core commitments that keep our members protected.
Set your own daily, weekly, or monthly deposit limits. Once set, limits can be decreased immediately, but increasing them requires a 7-day waiting period.
Set a daily time limit for using 18500. Once the limit is reached, the app will automatically end your session.
Suspend your account for 7 days, 1 month, 6 months, or permanently. No bonus offers or promos will be sent during this period.
At regular intervals, a pop-up will show you how long you've been playing and how much you've won or lost. This information helps you make informed decisions.
18500 uses strict age verification to prevent underage access. No child or minor is permitted to use this platform.
If you have any concerns about your betting, you can reach our support team in Bangla at any time. We're here to help — no judgment.
Full Guide
Online betting is growing rapidly in Bangladesh. Millions of people enjoy placing bets on cricket matches for the thrill and added excitement. But alongside the fun come real risks — ones that many people don't recognise until it's too late.
At 18500, we want every member to be a mature and responsible bettor. Responsible gaming isn't just about following rules — it's about being honest with yourself about your financial and mental well-being.
Most people bet occasionally and can walk away after a loss — that's normal, healthy entertainment. But for some, betting can gradually spiral out of control. When it shifts from fun to compulsion, and losing money triggers the urge to bet even more to win it back, that's when it becomes a problem.
18500 believes this isn't something to hide — it should be talked about openly. That's why we stay transparent with every member and are always ready to offer support.
Many people hide their betting from family — out of shame or fear. But at 18500, we believe it's better when family knows. Having someone close keeping a natural eye on you can help prevent excessive betting. If your family is worried about your betting, take that as a warning sign.
Our support team at 18500 maintains complete confidentiality. Your identity and activity will never be disclosed. Feel free to reach out — we're here to help, not to judge.
If you feel you're losing control of your betting, contact us right now via Live Chat or at support@18500.ws. We're available 24/7 and ready to help.
Warning Signs
Telling yourself you'll play just a little longer, only to lose track of hours.
Chasing losses by placing more bets to try to win back what you've lost.
Hiding your betting from family or friends.
Using money set aside for essential expenses on betting.
Struggling to focus on work, studies, or family.
Feeling restless or irritable when you can't bet.
Borrowing money from friends or family to fund your betting.
Lying to loved ones about your betting.
Betting late at night, losing sleep, feeling exhausted in the morning.
Exaggerating your wins while glossing over your losses.
If you identify with more than three of these signs, seek help now. Email support@18500.ws or use Live Chat.
Check yourself
Check your betting habits with five simple questions.
1. How Much Time Did You Spend Betting Last Month?
2. What do you do when you lose?
3. Where Does Your Betting Money Come From?
4. Does your family know about your betting?
5. How do you feel when you're not betting?
Protection Tools
These tools put you in control of your own betting.
Set your own budget. Lowering your limit takes effect immediately; increasing it requires a 7-day wait.
Decide how long you'll play before you start. The app will automatically close when your time is up.
Take a break for a set period — anywhere from 24 hours to 6 weeks.
Suspend your account if you want to take a long-term or permanent break from betting.
Budget Calculator
Based on your monthly income and essential expenses, find out the maximum amount it makes sense to allocate to betting.
A good rule of thumb: never put more than 5% of your monthly income toward betting.
This is a guideline tool. Your individual circumstances may vary.
Tips & Advice
Build these habits and betting will always stay enjoyable.
Decide on your maximum spend before you start betting, and stick to it.
Once you hit a set winning amount, call it a day. Knowing when to stop is what smart betting looks like.
Set a fixed betting window — for example, 7 PM to 9 PM only. Stick to it.
Take at least one complete day off from betting each week. Do something else you enjoy.
Read our Betting Tips — the more informed you are, the less likely you are to place reckless bets.
Betting is entertainment — not a source of income. Keeping that mindset takes the pressure off.
Tell someone you trust that you bet. Accountability goes a long way in keeping your habits in check.
Fatigue at night makes you more likely to overbet. Avoid betting when you're tired.
Keep track of your monthly deposits and withdrawals. Be honest with yourself.
Never bet under the influence — it significantly increases the risk of poor decisions.
Don't cut back on time with family or friends because of betting.
If you feel like you're losing control, contact 18500 support right away.
Step by step
Log in to 18500.ws or the app using your mobile number and password.
Click on your profile icon in the top right corner, then select "Settings".
In the Settings menu, look for the "Responsible Gaming" option.
Choose what works for you — deposit limits, session timers, cooling-off periods, or self-exclusion.
Save your preferences. Confirm with an SMS OTP to activate the changes.
FAQs
18500 is here for you — to make your wins more enjoyable and to help you stay safe. Join today and experience responsible betting firsthand.
For individuals aged 18+ only. Betting is entertainment — not a source of income.